How to Order

You can download our current catalog in PDF format by clicking the link below:
Download Catalog

Requires Adobe Reader

Ordering Online
To order books through our secure online server, just follow these simple steps:

  1. To add a selection to your order, click the Add to Shopping Cart button on the item’s catalog page.
  2. This takes you to the shopping cart, where you can then continue shopping or complete your order.
  3. If you continue shopping, when you’re finished shopping, click the View Shopping Cart button.
  4. Review your purchases, and when you’re satisfied, click the Continue button.
  5. Complete the online order form.
  6. Review your order summary, make sure you have entered essential information such as: credit card number, shipping street address with zip code, phone number, and e-mail.
  7. Click on the Continue button to complete the order.

Order information submitted through this site will be securely transmitted to Sentient Publications.

Ordering Via Phone, Fax or Mail
By phone: Call our order department toll-free at 1-866-588-9846 (Monday through Friday, 9:00 a.m. to 5:00 p.m., MST to talk to a person)

By fax: Simply print out your order, fill in your requests, and fax it, along with your credit card information, to 303-381-2538.

By mail: Print out your order, fill in your requests, and send it, along with your check, money order, or credit card information to:

Order Department
Sentient Publications
P.O. Box 7204
Boulder, CO 80306

Shipping
When ordering books, audio tapes and videos from within theĀ U.S., shipping is free via USPS Media Mail. You can expect to receive your order within 7 to 14 days. Expedited shipping (Priority Mail) is also available at the rate of $4.00 for the first item and each additional item is $1.00. Items shipping via expedited shipping usually arrive within 2 to 3 business days.

When ordering books, audio tapes and videos from Canada, shipping is $8.00 for the first item and each additional item is $2.00. Priority Mail shipping is $17.00 for the first item and $3.00 for each additional item. Priority Mail shipping usually takes 4 to 6 business days.

When ordering books, audio tapes and videos from Europe, shipping is $14.00 for the first item and each additional item is $4.00. Priority Mail shipping is $20.00 for the first item and $5.00 for each additional item. Priority Mail shipping usually takes 4 to 6 business days.

When ordering books, audio tapes and videos from anywhere else, shipping is $15.00 for the first item and each additional item is $5.00.

See the Special Collections page for details on shipping costs for our discounted collections.

Payment
All orders must be accompanied by payment. Colorado residents will be charged sales tax. We accept checks, money orders, and the following credit cards: VISA, MasterCard, American Express, and Discover. Online orders may only be completed by credit card. When using a credit card be sure to provide your name as it appears on the card, the full card number, expiration date, and a telephone number. If you are ordering via mail, checks and money orders are accepted, and should be made out to Sentient Publications. For orders placed through the mail, we do not accept cash. Please remember to include your order form with payment.

Customer Service, Returns and Refunds
Within 30 days of your order shipping date (on packing slip), you may return any of the following items you purchased from Sentient Publications, for any reason, for a full refund (we’ll also refund the shipping cost if the return is a result of our error): any book in its original condition; any unopened (still in its plastic wrap) CD, DVD, cassette tape, or VHS tape. We cannot accept returns of opened items or items returned more than 30 days after the ship date.

For all questions, please contact our Customer Service Department at 1-866-588-9846 or fill outĀ this form:

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